Last Updated: October 8, 2025
1. Introduction
Welcome to Lumisent ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, Lumisent OS. By using our service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect information that you provide directly to us, information we collect automatically, and information we receive from third parties.
a. Information You Provide to Us
- Account Information: When you register for an account, we collect your name, email address, and authentication credentials. This is managed through our third-party provider, Clerk.
- Workspace & Strategy Data: All the content you create within Lumisent OS, including your brand name, vision, pillars, documents, tasks, campaigns, and financial data (collectively, "Workspace Data"), is stored in our database.
- Payment Information: When you upgrade to a paid plan, your payment information is collected and processed by our payment provider, Stripe. We do not store your full credit card details on our servers.
b. Information We Collect Automatically
Usage Data: We may automatically collect information about your interactions with our service, such as the pages you visit, the features you use, and the time and date of your visits. This is done through standard server logs and analytics tools like Vercel Analytics.
3. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, operate, and maintain our service.
- Process your transactions and manage your subscription.
- Improve, personalize, and expand our service.
- Understand and analyze how you use our service.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
- Send you emails and other communications.
Specifically regarding your Workspace Data, this information is used by our AI agents to provide you with the core functionality of Lumisent OS. This data is treated as strictly confidential and is never shared between workspaces.
4. How We Share Your Information
We do not sell your personal information. We may share information with third-party service providers that perform services for us or on our behalf, including:
- Authentication: Clerk (handles user login and management)
- Payment Processing: Stripe (handles all billing and payment information)
- Infrastructure & Hosting: Vercel
- AI Processing: Google (for the Gemini API)
- Email Delivery: Resend
These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
To exercise these rights, please contact us at the email address provided below.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
8. Contact Us
If you have any questions about this Privacy Policy, you can contact us at: